On-Demand Training

BSI’s On-Demand “Advancing Interaction & Dialogue” series includes 7 modules;  each module contains a series of 2-4 minute training segments that reintroduce and reinforce our program content.

1. Foundation Principles for Success – Recognize the top three factors that influence the customer’s buying decision.
2. Achieving Top-level Performance – Understand the “four key factors” needed to achieve top-level sales performance.
3. Opening with Impact – Communicate the appropriate opener and transition for most common sales scenarios.
4. Recital vs Dialogue Conversation – Learn how to create a better conversation to move a business relationship into a new and expanded direction.
5. Dialogue Probe Questions – The variety of questions presented in this module teaches the learner how to have engaging conversations that are vibrant, unpredictable and stimulating. Learn the three types of questions to ask at the right time.
6. Multi-Layered Probing Questions – Learn the “Multi-layered” skills to educate and engage the customer.
7. Carrying a Conversation – Achieve advanced listening skills to create positive pressure and assertiveness for a productive conversation.

BSI’s On-Demand “Accelerating Commitments” series includes 3 modules that reintroduce and reinforce our program content.

1. Futuring – Use “Futuring” to manage customer put-offs and determine the customer’s true interest level.
2. Reciprocal Consideration – Achieve advanced listening skills to create positive pressure and assertiveness for a productive conversation.
3. Sales Map – Incorporate a proven strategy and tactical plan on how to convert a non-user to a loyalist.

BSI’s Audio Series provides a complete review of program content and concepts to enable the user to gain greater confidence around the use of each skill. Once downloaded, users can listen to the course and review anytime to help them recall program content and its proper application.  This is an excellent resource to support the principles delivered in BSI’s live and virtual training programs and is a suitable, functional and affordable way to maintain emphasis and attention to pull the skills through in the field.